Seagate,the world's biggest memory storage manufacturer,just announced that the company will be making some important changes to its limited warranty terms for selected drives. The warranty period for consumer electronics (Seagate Barracuda 7200 included),notebook (Momentus 7200 and Momentus 5400 included) and personal storage bare drives sold to Seagate Authorized Distributors will be changed from 5 years to 3 years that will starting effect after 3 January 2009.
"We have identified the opportunity to offer our customers warranty terms that we believe are in line with industry standard warranty offerings, and that better align to the requirements of our partners and customers."the company says.
Seagate believes that the new warranty period and terms will better reflect current industry standards. Meanwhile,Seagate also claim that it isn't a step backward in terms of demonstrating their confidence in the quality of Seagate products.
However,Seagate enterprise class drives and Seagate and Maxtor external retail products that have 5-year warranty periods will not be affected by this change.Please take a look at the Seagate Warranty Matrix for more information.
In my opinion,actually this changes of the Seagate mabye mostly due to the tough economic environment nowadays.Cutting their product's warranty period from 3 years to 5 years will be take a big save for company.In addition,it is quite strange to the Seagate harddisk on selling market now.Originally,the most difference of Seagate and Maxtor(One of the hard drive manufacturer that under Seagate company) harddisk is their warranty period,Seagate had given a 5 years and Maxtor is 3years.But after change,there are totally same between Seagate and Maxtor hard drive.How do Seagate attract customer pays more for buying a same function and same warranty drive if compare with Maxtor?
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